In light of the recent pandemic, we’ve updated our shipping and delivery options to comply with current best practices.

Shipping via An Post will be twice weekly – Mondays and Fridays. Orders are usually received next working day (for Monday post), but please be advised that there may be slight delays.

Courier deliveries will be shipped everyday for next day delivery, again, there may be slight delays.

Our Local Pick-up service has been temporarily suspended, but we’re offering free contactless delivery within Waterford City for all orders over €20. Orders will be delivered on Saturdays.


We use the following delivery methods to send your parcels:

Whole foods:

We’re now offering flat rate shipping on our entire wholefoods range (Excluding Lilly’s Eco Clean refills)

All whole food orders will be sent via courier.
Alternatively if you live in the Waterford Area you can select local pick-up and arrange collection

Fastway courier services:

Delivery orders within Ireland are €6.80Β 

Next Day delivery is available on orders placed before 1pm. However it could take up to 4 days for your parcel to reach you during peak periods.

We’ll always strive to help you as best we can. If you’ve any queries about your package being delayed etc. please don’t hesitate to contact us and we’ll hunt it down πŸ˜‰

An Post:

Up to 100g €3.80

Up to 250g €4.80

Up to 500g €6.20

Free collection:

For upcoming events we’ll set up a click and collect option so you can pick them up. Just type in the name of the event into the notes section at checkout and we’ll have your order ready to be collected.
Sign up to our newsletter or keep an eye on our website and social media pages for info on our pop-ups.

Shipping to the UK and Europe:

A flat rate of €8.00 will apply to all orders from the UK and Europe up to 500g
A flat rate of €15 will apply to any orders over 500g
Please note, liquids cannot be shipped internationally.

We aim to use the least amount of packaging possible so some orders may come packaged in reused boxes, newspapers etc.


For international shipping a flat rate of €15 will apply to all orders up to 500g.

A flat rate of €20 will apply to any orders over 500g

Please note, liquids cannot be shipped internationally.

Shipping over €60 / €80 / €100 Ireland / Europe / Worldwide is free.


Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund.

If you receive any faulty or otherwise damaged goods, please do not hesitate to contact us as soon as you find out, so we can replace them or refund your money. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

If you need to return an item, simply send us an email stating what the item is, why you wish to return it and when you purchased it. We will then email you instructions on how to return it to us to get your refund.

Please note that we cannot take the goods back if it has been damaged by neglect or if it has already been used.

You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 4 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

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